British Energy Helpline (www.britishenergyhelpline.org.uk) owns and operates this website. By accessing and using this website, you agree to the following terms and conditions:
British Energy Helpline reserves the right to amend these terms and conditions without prior notice. It is your responsibility to review this section regularly to stay informed of any updates.
We may withdraw or modify any information on this website without prior notice. We have no control over links to third-party websites. Your use of any third-party websites is subject to their respective terms of use and service.
You must not misuse this website. Prohibited activities include committing or encouraging criminal offenses, transmitting malicious material, hacking, sending spam, or attempting to affect the functionality of this website. British Energy Helpline is not liable for any loss or damage caused by distributed denial-of-service attacks, viruses, or other harmful material due to your use of this website.
All images and text on this website are copyrighted and may only be used for personal use. Distribution of copyrighted material is strictly prohibited without prior written agreement from British Energy Helpline. Use of our logo and/or Green Deal quality marks is strictly prohibited.
The information on this website is provided without any guarantees or warranties. British Energy Helpline will not be liable for any damages arising from the use or inability to use this website.
You may link to our website in a fair and legal manner that does not damage our reputation. You must not establish a link to this website in a way that suggests any form of association, approval, or endorsement on our part where none exists.
We operate a complaint handling procedure to resolve disputes promptly. Please contact us with any complaints via telephone (0800 051 1950) or email (help@britishenergyhelpline.org.uk).
By contacting us via this website, you agree that British Energy Helpline (including our partner companies) may contact you with marketing promotions and relevant information regarding your enquiry. By providing feedback via this website, you agree that any feedback and customer comments provided by you can be used in our marketing materials both online and offline.
These Terms & Conditions do not affect your consumer rights.
Thank you for reviewing our Terms and Conditions. Your use of this website constitutes acceptance of these terms.