How We Help?
British Energy Helpline is committed to providing free support and assistance to those in need. Our primary mission is to help you without any charge. Here's how we achieve this:
Property Assessment:
- Our dedicated volunteer’s access and review public records and other available data to identify properties that may be at risk of fuel poverty or qualify for free home improvement schemes.
- Free Consultations: We offer free advice on how to reduce energy bills.
Awareness Campaigns:
- We include the identified properties in our awareness campaigns to ensure homeowners are informed about their rights, available government schemes, and energy-saving opportunities.
- If a property is deemed suitable, we reach out to the homeowner to offer free advice and assistance.
Compliance Checks:
- Our volunteers check if the property complies with current energy efficiency legislation.
- • We provide guidance to homeowners on how to meet these standards and take advantage of relevant schemes.
Support for Struggling Households:
- For those struggling to pay higher energy bills, we advocate on your behalf with energy companies and local governments.
- We work to secure flexible grants and financial assistance to help alleviate the burden of energy costs.
Personalised Assistance:
- If you are eligible, we send a local volunteer to provide personalised, free advice on improving energy efficiency and reducing bills.
- We support families in accessing various government grants and schemes aimed at enhancing energy efficiency and lowering energy expenses.
At British Energy Helpline, we are dedicated to ensuring that everyone has access to affordable energy and the information they need to improve their home's energy efficiency. Our volunteers are here to help you navigate the complexities of energy regulations and secure the support you need.